Effective Date: 15 November 2024
1. Introduction
Welcome to QualTest ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our VoIP testing application.
2. Information We Collect
We collect the following types of information when you use QualTest:
- Device Information: Non-personal device details, including the device model, operating system, and app version, for performance optimization.
- VoIP Data: Audio and call data processed for testing VoIP functionality. This data is processed in real-time and not stored.
- Network Information: Metrics such as network latency, jitter, and packet loss for analyzing VoIP call performance.
3. How We Use Your Information
The information we collect is used exclusively for the following purposes:
- To test and enhance VoIP call quality.
- To diagnose and resolve issues within the app.
- To analyze performance and improve user experience.
4. Data Sharing and Disclosure
We do not sell, share, or disclose your information to third parties, except in the following situations:
- To comply with legal obligations or respond to lawful requests.
- To protect the rights and safety of our users and third parties.
5. Data Retention
We do not retain any personal or VoIP-related data beyond the duration of the testing process. Data is processed in real-time and discarded immediately thereafter.
6. Third-Party Services
QualTest may use third-party libraries or services to provide VoIP functionality. These third parties operate under their own privacy policies. We recommend reviewing their policies for additional information.
7. Security
We employ technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
8. Your Rights
You have the right to:
- Access information collected by QualTest.
- Request the deletion of your information, where applicable.
To exercise your rights, please contact us at info@sevana.biz.
9. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted within the app and will be effective immediately upon posting.
10. Contact Us
If you have questions or concerns about this Privacy Policy or QualTest, please reach out to us at:
Email: info@sevana.biz